Jeffery Walburger ACMPE, CRHCP, CRCR
Chief Operating Officer/Owner
Jeffery has an excellent track record of leading successful multi-site healthcare business through growth and operational improvement. He has continuously transformed physician practices and healthcare operations in enabling world class patient experiences that is consistent with standardized practices across all clinical locations and is scaled with continued growth. He works with executive teams to drive transformative operational initiatives to strike a balance between operating processes conducted at the clinical levels and brings discipline to all organizations to achieve greater efficiency and productivity. He maintains a culture of patient service, clinical quality and operational experience. He ensures the achievement of short-and long-range goals for operations, financial performance and growth for the organization.
Melissa Pizor COC, CPC, CPCO, CPMA, CPRC
Managing Director of Revenue Cycle & Compliance/Owner
Melissa is a dedicated healthcare consulting professional with a strong background in revenue cycle management, medical practice billing, and organizational leadership. She possesses over 15 years of successful experience offering guidance and expertise in the areas of performance improvement, process redesign, regulatory compliance, and comprehensive financial planning and analysis. She is able to build and maintain positive relationships with a wide range of colleagues and key partners in the healthcare community. She is consistently recognized for outstanding contributions to the bottom line and solid reputation for resolving complex issues. She has been commended for efficiency, priority management, and communication skills. She creates physician and staff educational sessions individually tailored to the organization including opportunities for improvement identified through medical record audits. She is computer savvy and familiar with many modern systems, software applications, and technologies.
Samantha Rodriguez
Project Manager
Samantha is a dedicated and motivated administrative professional with a strong background in revenue cycle management and strategic operations. She possesses years of successful experience consulting on multifaceted projects and implementing effective strategies to streamline processes, improve productivity, cut costs, and meet specified deadlines. She is able to build and maintain positive relationships with a wide range of clients, colleagues, and key business partners. She prepares quarterly work plans and result based progress and financial reporting according to the organization's requirements. She develops and implements appropriate policies and procedures and provides logistical support including travel coordination, management of all delegation assets, preparing annual budgets and monthly financial reports. She develops and maintains as well as updates all required project documentation including schedules, risk issues and planning and manages internal and external project communication. She is also proficient in Spanish.
Briana Primavera COC, CPC
Revenue Cycle Manager
Briana has a strong background in medical and hospital billing. She possesses over 10 years of successful experience in revenue cycle processes improvement and proficient in numerous software applications for electronic medical record and practice management systems. She identifies and provides solutions to breakdowns in the revenue cycle which results in overall financial and quality improvement. She designs processes and implements policies and procedures necessary to achieve and sustain accurate and timely billing and collection of accounts receivables. She implements processes and procedures from intake through collections that increases productivity and accuracy with a reduction of staff. She performs coding and documentation audits to ensure compliance with governmental and private payers policies. She develops physician compensation plans that encourage productivity based on a combination of compensation per work relative values, quality outcomes and shared savings.